Frequently Asked Questions

To remove the address book cache start typing out the name of the account and select the x on the right side of the name you want to remove.


If you would like to change your display name in office 365 please click on:

Please see the attached PDF documents prepared by the University of Toronto for specific information or call the University of Toronto central Help Desk at 416-978-HELP if you are experiencing difficulty.

With a web browser go to and log in with your University of Toronto username and password.