When you navigate to the Faculty of Dentistry's main website and get the error message, "disallowed key characters" you will need to clear your browser's cookies and cache. This seems to be happening in very rare instances and generally on older browser versions. If you require assistance with this please contact our help desk at 416-864-8123, in person in room 346 or by email at firstname.lastname@example.org.
If clearing the cookies and cache does not fix the problem please contact the I&ITS help desk and help us troubleshoot the issue further by providing the following information:
- The URL of the page that produced the error
- The browser you were using and the version
- Whether you were on a Mac or PC
- A screen capture of the browser and error
This problem is the result of the switch from our old website to the new website and the way certain browser versions manage cookies and caching.