Frequently Asked Questions

University of Toronto WiFi is now operated by main campus. You can request an immediate guest account for WiFi here. You will be required to log into the account sponsor tool with your own UtorID credentials. This will allow the guest to have 5 days of access. 

If your guest requires more than 5 days, please contact the Help Desk at help@dentistry.utoronto.ca.  Please provide your guest’s full name, their e-mail address, the amount of time for which this account is required, and the purpose of the guest account.

To connect to the wireless network with a Mac, follow these steps:

  • Go to the wireless icon on the top left of your screen.
  • Click on U of T and enter your UTORID Username and Password.
  • You should now be connected to the University of Toronto wireless network.
  • Please note that older versions of the Macintosh Operating System (Older than OSX 10.9 Mavericks) may require additional configuration steps when connecting to the U of T network.
  • If you are having connectivity issues, please submit an online help request to the IITS help desk at help@dentistry.utoronto.ca.

To connect to the wireless network on Windows, please follow these steps:

  • Click the wireless icon that appears on the bottom of the taskbar.
  • Click on ‘U of T,’ and a window will pop up.
  • Enter your UTORID username and password.
  • Note: If a message pops up notifying you that your computer cannot authenticate the server, just click ‘connect anyway.’
  • If you are having connectivity issues, please submit an online help request to the IITS Help Desk at help@dentistry.utoronto.ca.