Frequently Asked Questions

If Mipacs fails to load for you on your remote desktop connect please follow these steps:

You must have no spaces or special characters in your computer name. You then must wait up to two to four hours for the changes to take effect.

To change your computer name you can follow the instructions below:

    1.  Open System Preferences

    2.  Click on Sharing

    3.  Click on the field Computer Name: at the top

    4.  Highlight the current name and enter a new one (Note: You must have no spaces or special characters in your computer name.)

    5.  Press enter or click anywhere in the window outside of the text field to set the new name

 

 

The CMOS status light should be green and indicate "Active". If it does not, please verify the sensor is plugged in, then close MiPacs, exit from Axium and restart the computer. If the issue persists, contact the Radiology Clinic at extension 4377.

Contact the team leader in your clinic or the Radiology Clinic at 4168648334.

Close MiPacs, exit out of Axium and restart the computer. This should resolve the issue.